Delivering intelligent systems that integrate with complex mission sets requires partnership.
Our commitment to innovation and dynamic systems engineering means that as well as bringing cutting-edge products to market, we support projects that make our systems configurable, modifiable and collaborative.
OpenWorks provides a wide range of In-Service Support packages that include upgrade programmes, warranty extensions, software update and obsolescence management plans. End-user and train-the-trainer packages for operation and maintenance are offered, and Field Service Representative (FSR) support is provided globally.
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Spares & Support
OpenWorks provides comprehensive spares packages and refurbishment services as part of our contracts. Typical spares packages include items from our ‘getting started kit’.
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Technical Support
Our dedicated customer service and technical support team is available to support users of our equipment throughout the lifetime of the product. We’re on hand to support remotely, or in-person.
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Upgrades
Users and integrators can build a variant of Vision Flex based on their specific requirements. The configurable nature of our products means that upgrades can be added through-life.
